How do I top up my Jiji Balance?

Topping up your Balance is quick and works directly inside Jiji. Here's how:

1. Sign in to your Jiji account;
2. Go to My Profile and click your Balance at the top of the page;
3. Click "Top up" (or "Add funds");
4. Enter the amount you want to add and choose a payment method;
5. Complete the payment — follow the steps on the screen for the method you chose;
6. Once the payment is confirmed, the funds appear in your Balance and are ready to use.

Supported payment methods in Nigeria:

• Debit/credit card — Verve, Visa, Mastercard;
• Bank transfer — direct transfer from your Nigerian bank account;
• USSD — pay from your phone using your bank's USSD shortcode;
• Other methods — depending on the payment provider, you may also see Mobile Money or in-app options.

How fast does the money arrive?

• Card and USSD — typically instant once the payment is approved by your bank;
• Bank transfer — usually within a few minutes, but can take longer depending on your bank.

If your payment didn't arrive in your Balance:

• Refresh the page and check your transaction history;
• Wait a few minutes — bank transfers may take some time to be reflected;
• If the money was deducted but still doesn't appear in Balance after 30 minutes, contact our Support Team at support@jiji.ng with the proof of payment.