Frequently Asked Questions

Knowledge and caution — that's what helps to protect yourself from being deceived. We listed a few general tips that can help you protect yourself from unscrupulous sellers:

1. Check Feedback

It helps to ensure the person is reliable. People who had experiences with particular sellers leave reviews to keep others informed of how deals went. Take a minute to check reviews before making a deal. Whatever experience you have had, other buyers will appreciate you sharing it with them. Remember to view the "Feedback" section whenever you have or plan to deal with a seller or service provider.

2. Avoid sending prepayments

Meet with sellers face to face in a public place or request payment on delivery. Check out the item's quality and make sure that it lives up your expectations before you make payment.

3. Make sure that the packed item is the one you’ve inspected

Inspect the item and pay only when you have it in your possession. Don’t give a scammer the opportunity to swap it.

4. Never give out your financial information that can be misused

Be attentive and avoid scams and frauds such as fake payment services, fee requests, or requests to use money transfer services.

5. Use common sense

Please, avoid anything that appears too good to be true, such as unrealistically low prices or promises of quick money.

To learn more about safety tips, go here.