How do I delete my Jiji account?

If you no longer want to use Jiji, you can deactivate your account at any time.

Before you delete your account, consider these alternatives:

• Want to change your phone number? You don't need to delete your account — just update it in your profile settings.
• Want to change your email? Same — update it directly in profile settings.
• Receiving too many notifications? Go to My Profile → Settings → Manage notifications and turn off the ones you don't need.

If you've decided to proceed with deletion:

1. Sign in to your Jiji account;
2. Go to My Profile → Settings;
3. Scroll to the bottom and click "Deactivate account";
4. Choose a reason and confirm with your password.

What happens when you delete your account:

• Your active ads are removed from Jiji and stop being visible to other users;
• Your profile, including your name, photo, and contact details, is anonymized;
• Your phone number and email are unlinked from the account;
• If you had a company profile, it is anonymized and its stores are removed;
• Your social connections (Google/Facebook), if any, are disconnected;
• Any pending KYC documents are removed.

If you need help, contact our Support Team at support@jiji.ng.