Frequently Asked Questions
Your Boost renews automatically when it ends, so your ads stay promoted. The payment comes straight from your bank account through Paystack, so you don't need to top up your balance or pay manually.
Linking can take up to 24 hours. You can check the status in My balance.
Not yet. You can only turn on, manage or cancel auto-renewal on the Jiji website, on your phone's browser or a computer.
Your bank charges a ₦50 verification fee. We give it back to you as a Pro Sales bonus.
We charge you after your current Boost ends, at your Boost price minus 5%, every time it renews. We never charge more than you paid without your confirmation.
Only your Boost package renews. Other services, such as TOP and Pro Sales, don't.
We'll ask you to confirm the new price in My balance before renewal. If you don't confirm, auto-renewal stops. We also remind you 3 days before each renewal.
If your bank declines the charge, for example because there isn't enough money, we don't try again. Your Boost ends and auto-renewal turns off. You can set it up again after your next Boost purchase.
Go to My balance, open the auto-renewal row under your Boost, and tap Cancel.
If your bank is already processing a payment, that payment can still go through and renew your Boost.