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Frequently Asked Questions

How does Boost auto-renewal work?

What is Boost auto-renewal?

Your Boost renews automatically when it ends, so your ads stay promoted. The payment comes straight from your bank account through Paystack, so you don't need to top up your balance or pay manually.

Why should I turn it on?

  • You save 5% on every renewal. Every renewed Boost costs 5% less than buying it again yourself.
  • Your ads stay on top without a break. The new Boost starts as soon as the old one ends, so you don't lose buyers in between.
  • You don't have to remember anything. There's no need to top up your balance or pay manually.
  • You can cancel at any time. It only takes a couple of taps in My balance.

How do I turn it on?

  1. After you buy a Boost, tap Set up auto-renewal in the popup. You can also do this later in My balance under your Boost.
  2. Link your bank account through Paystack.

Linking can take up to 24 hours. You can check the status in My balance.

Can I set it up in the Jiji app?

Not yet. You can only turn on, manage or cancel auto-renewal on the Jiji website, on your phone's browser or a computer.

Does linking my bank account cost anything?

Your bank charges a ₦50 verification fee. We give it back to you as a Pro Sales bonus.

When and how much will I be charged?

We charge you after your current Boost ends, at your Boost price minus 5%, every time it renews. We never charge more than you paid without your confirmation.

Only your Boost package renews. Other services, such as TOP and Pro Sales, don't.

What if the Boost price goes up?

We'll ask you to confirm the new price in My balance before renewal. If you don't confirm, auto-renewal stops. We also remind you 3 days before each renewal.

What if the payment fails?

If your bank declines the charge, for example because there isn't enough money, we don't try again. Your Boost ends and auto-renewal turns off. You can set it up again after your next Boost purchase.

How do I cancel?

Go to My balance, open the auto-renewal row under your Boost, and tap Cancel.

If your bank is already processing a payment, that payment can still go through and renew your Boost.

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