How does showing feedback affect my Pro Sales results?

Why does feedback matter for Pro Sales?

Feedback from buyers builds trust in your store. When buyers can see and leave reviews, they feel more confident contacting you — and your Pro Sales (paid promotion) tends to perform better as a result.

How do I make feedback work for me?

• Go to your profile settings and make sure Feedback is switched on, so buyers can see and leave reviews.
• Ask happy customers to leave a review after a successful deal.
• Respond politely to the reviews you receive, including any negative ones — see I received negative feedback. What's the best way to solve this?

What if my feedback is turned off?

If feedback is switched off, buyers can't see or leave reviews, which can hold back your results. Switching it back on in your profile settings helps restore buyer trust and improve your Pro Sales performance.