How do I add a video to my ad?

A short video can boost interest in your ad — buyers see your product in motion, get a better sense of quality, and trust you more. Here's how to add one.

1. Upload your video to YouTube (or use an existing Facebook video link);
2. Open the video on YouTube/Facebook and copy the link from the address bar;
3. Go to My Adverts, find the ad and click Edit (or paste it during ad creation);
4. Find the "Video link" field and paste your link;
5. Click Save — we'll check the link and attach the video to your ad.

Once saved, buyers will see a video thumbnail on your ad and can play the video right on the page.

Supported video sources

• YouTube — the recommended option. Just paste a regular YouTube link (for example, https://www.youtube.com/watch?v=... or https://youtu.be/...).
• Facebook — also supported, but requires a recent version of the Jiji app for older devices.

Tips for a good ad video

• Keep it short — 30 to 90 seconds is enough for most products;
• Film in good lighting, ideally daylight;
• Show your item from all angles, plus any working features (e.g., screen, engine, sound);
• Don't add aggressive music or contact details on screen — they can prevent your ad from passing review.

Common issues

• "Video not loading on ad page" — make sure the YouTube video is public (not Private or Unlisted) and is not age-restricted; private, unlisted, or restricted videos can't be displayed on Jiji;
• "Video link not accepted" — double-check you've pasted the full URL, not just the title or the channel link;
• "I want to remove the video" — open the ad in Edit mode, clear the video field, and save.

If you have trouble adding a video, contact our Support Team at support@jiji.ng.