How do I change my phone number?

You can update the phone number linked to your Jiji account at any time. Here's how:

1. Sign in to your Jiji account;
2. Go to My Profile → Settings;
3. Find the Phone number section and click "Change";
4. Enter the new phone number you want to link to your account;
5. You'll receive a confirmation code by SMS on the new number. Enter the code to confirm.

If the SMS doesn't arrive, you can request a confirmation call instead — we'll call you and read out the code.

Once confirmed, your new phone number replaces the previous one and will be used as your main login.

Important things to know:

• Make sure the new phone number is valid and you have access to it before starting — you need to receive the confirmation code to complete the change;
• The new phone number must not already be linked to another Jiji account;
• There's a limit on how many confirmation attempts you can make in a short period. If you hit the limit, try again later;
• After the change, sign in using the new phone number and your existing password.

If you've lost access to your old phone number and can't sign in to make the change, contact our Support Team at support@jiji.ng.