Is there any moderation of feedback?

Yes — just like ads, feedback may contain inappropriate or false information that can mislead other users or harm the reputation of honest sellers. That's why we review every piece of feedback before it becomes publicly available.

There are several feedback statuses:

1. Moderation – as soon as you publish your feedback, it goes for review. It stays in the "Moderation" status until we make a decision about it;
2. Active – you won't see a status label, but if your feedback is publicly visible, it's in the "Active" status;
3. Declined – it may happen that your feedback is considered false or not related to the details of your interaction with this particular seller. In this case, the status will be "Declined", and unless you edit it and send it for another review, it won't be visible on Jiji;
4. Converted to complaint – if your feedback describes the seller as a scammer or contains proof of suspicious activity, we convert your feedback into a complaint and start a security check. If the user is confirmed to violate our rules, they will be blocked.