Frequently Asked Questions
To use Safe Deal as a seller, you need an active Boost Package and must complete your verification and payout setup. Sign in to Jiji, open your profile, then go to Settings → Safe Deal.
Setting up Safe Deal does not make every ad eligible. The Buy with Safe Deal button is shown to buyers on eligible ads. It is hidden when you view your own ad, so you cannot use your own view of the ad to check availability.
If Safe Deal is missing from Settings or you cannot complete setup, contact Jiji Support with the ad link and a screenshot of what you see.
Once a buyer places an order, open Safe Deal in your profile to review it. Read how to handle a Safe Deal order.
For help, email support@jiji.ng and include the ad link.