Frequently Asked Questions
Pay through the checkout on Jiji using one of the payment options shown for your order. Safe Deal orders are paid before delivery.
If you placed the order but did not finish paying, open Safe Deal in your Jiji profile and select that order. Select its payment action to reopen the payment screen, then complete the steps shown. Check the payment deadline and status in the order.
Your payment is held securely during delivery. The seller should not ask you to pay again when the item arrives.
Do not send an advance payment directly to the seller or use a payment link sent in chat. If you were charged but the order still shows as unpaid, contact Jiji Support with the order number and payment receipt before trying again.
See what happens when your order arrives.
For help, email support@jiji.ng and include the order number, if you have one.