Frequently Asked Questions
- How do I contact Support Team?
- What does "ads limit" mean?
- How can I sell on Jiji?
- How to buy something on Jiji?
- How to report illegal activity on Jiji?
- What are Premium Services?
- How to get paid for inviting people to join Jiji?
- What is a "marketplace"?
- Do you have any stores?
- Do you have a delivery?
- Can I unsubscribe from the newsletter?
- I've posted my ad but I can't find it on Jiji. Why?
- What can I do to sell better?
- What does a “Verified ID” badge mean, and how can I get it?
- Price changes in March 2024
- What happens after I click on "Post ad"?
- Posting rules
- Tips for creating an effective ad
- Prohibited items on Jiji
- My ad has been declined. Why?
- Can I share ads on Facebook or Twitter?
- How long will my ads stay on Jiji?
- What is a “low-priority promotion”, and how can I avoid it?
- What is “Pro Sales”, and how does it work?
- How much will I pay for one click in the “Pro Sales” campaign?
- What ads are valid for “Pro Sales” promotion?
- How do I set up and run a “Pro Sales” campaign?
- What statistics can I see for “Pro Sales” campaigns?
- How long can I use the “Pro Sales” feature?
- What is the difference between the promotion that I get from Boost Packages and “Pro Sales”?
- Can I activate the “Pro Sales” feature without buying a Boost Package?
- Where and how does “Pro Sales” promote my ads?
- When should I use the “Pro Sales” feature?
- What do the promotion powers mean and how can I choose the right one?
- How can I improve the ad’s CTR to promote it in “Pro Sales”?
- Should I pay before or after?
- How can I protect myself from being scammed?
- How can I be sure that I'll get what I requested?
- What is ‘feedback’, and why is it important?
- How to leave feedback about the seller?
- Is there any moderation of feedback?
- How can I react to feedback about sellers that other people posted?
- Can I edit my feedback after it’s published?
- I received negative feedback. What’s the best way to solve this?
- What is ‘Appeal on feedback’, and when should I use it?
- What are the benefits of selling my car with Cars45?
- How does the auction work?
- How to prepare for a car inspection?
- How do I ensure I get the best price for my car?
- Will you ensure the confidentiality of my personal information?
- Where are Cars45 Inspection Centres located?
- What do I do if the inspection report turns out to be non-exhaustive?
How can I be sure that I'll get what I requested?
We try to check our sellers carefully, but it's almost impossible to vouch for all of them.
Expectations matter. That's why we strongly recommend you meet with sellers face to face in public places or request payment on delivery to avoid disappointment.
Review the product to ensure it's what you ordered, and pay for it only if you are satisfied.
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