Jiji.ng / FAQ

Rules and policies

Question

General Information
What is the "marketplace"? Do you have any stores? Do you have a delivery? Can I unsubscribe from the newsletter?
Posting Ad
Advert limits on Jiji How to post an advert on Jiji What happens after I post my ad? Posting rules Tips for creating an effective ad
Managing ads
My advert has been declined. Why? How to share ads on Facebook or Twitter? Prohibited items on Jiji How long will my ads stay on the site?
For sellers
How can I sell on Jiji? I've posted my ad but I can't find it on Jiji. Why? Are there any rules concerning posting adverts on Jiji? My advert has been declined. Why? Can I share ads on social networks? How long will my ads stay on Jiji? What can I do to sell better on Jiji?
For buyers
How can I buy something on Jiji? How to leave feedback about the seller? How to report illegal activity on Jiji? Should I pay before or after? How can I protect myself from being scammed? How can I be sure that I'll get what I requested? How to find a job on Jiji? How to find a candidate on Jiji? How to post a vacancy on Jiji?
How to leave feedback or report illegal activity
How to leave feedback about the seller or report illegal activity on Jiji site? How to report illegal/fraudulent activity on Jiji.ng app?
Jobs & Services:
Email notification
How to unsubscribe from email notifications How to unsubscribe from push-notifications?
Premium services
What are Premium Services? Benefits of posting on Jiji Types of Premium services on Jiji Pricing and fees How to buy Premium Services?
How to buy on Jiji?
How to buy goods on Jiji?

Tips for creating an effective ad


If you really want to create a great ad, it is highly recommended to follow the instructions below:

  1. Use a clear title which includes the name of the item you sell. Try to make your title appealing and eye-catching.
  2. Set an appropriate price for your item so that the advert is approved. If the price is not relevant, it may be declined. Make sure to carry out some investigation of the prices for a particular item.
  3. The description of your product must be informative enough and mustn’t contain any false information regarding your product or service.
  4. Upload only unique and high-quality photos of your items taken by yourself and not downloaded from the Internet. The better photos you add, the more attractive your ad looks to the potential buyers and the more calls you receive.
  5. Indicate correct contact details for the potential buyers/clients to be able to reach you easily. Try to respond all the incoming calls or to call back your customers once available.
  6. Try to fill out all the fields of your profile page, as well as those of your advert, to let your customers dispose of all the necessary information about you as a seller and the products you sell.
  7. The better rating you have on our website, the more chances you get to attract a lot of buyers. Remember that it is important to build trust in your business. Your rating depends on the number of positive/negative feedback received from your previous customers.
  8. Make your advert as risk-free as possible. Underline that no prepayments are required and be ready to list those delivery services which presuppose payment on the delivery of the product ordered.