Jiji.ng / FAQ

Rules and policies

Question

General Information
What is the "marketplace"? Do you have any stores? Do you have a delivery? Can I unsubscribe from the newsletter?
Posting Ad
Advert limits on Jiji How to post an advert on Jiji What happens after I post my ad? Posting rules Tips for creating an effective ad
Managing ads
My advert has been declined. Why? How to share ads on Facebook or Twitter? Prohibited items on Jiji How long will my ads stay on the site?
For sellers
How can I sell on Jiji? I've posted my ad but I can't find it on Jiji. Why? Are there any rules concerning posting adverts on Jiji? My advert has been declined. Why? Can I share ads on social networks? How long will my ads stay on Jiji? What can I do to sell better on Jiji?
For buyers
How can I buy something on Jiji? How to leave feedback about the seller? How to report illegal activity on Jiji? Should I pay before or after? How can I protect myself from being scammed? How can I be sure that I'll get what I requested? How to find a job on Jiji? How to find a candidate on Jiji? How to post a vacancy on Jiji?
How to leave feedback or report illegal activity
How to leave feedback about the seller or report illegal activity on Jiji site? How to report illegal/fraudulent activity on Jiji.ng app?
Jobs & Services:
Email notification
How to unsubscribe from email notifications How to unsubscribe from push-notifications?
Premium services
What are Premium Services? Benefits of posting on Jiji Types of Premium services on Jiji Pricing and fees How to buy Premium Services?
How to buy on Jiji?
How to buy goods on Jiji?

What can I do to sell better on Jiji?

We prepared for you a few pieces of advice on how to sell like a pro:

  1. Pay attention to the details

    Take the relevant photos of your goods, write a clear detailed description and fill out all the fields in your profile. All of this will help your customers to learn more about you and your product.

  2. Make your advert as risk-free, as possible

    Remember, that you can't ask for prepayments and be ready to list those delivery services, that presuppose payment after the product arrived.

  3. Answer quickly

    Don't make your buyers wait for your replies too long. Be online or subscribe to Boost packages to always get SMS-notifications on new messages.

  4. Pay attention to your rating

    Feel free to ask your customers to leave feedback about your work — the more positive comments you have, the more chances you get to attract a lot of buyers.

Use Premium Services to get up to 50x more customers!

To sell faster, use specific tools!