*Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
*Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
*Ensure high levels of customers satisfaction through excellent service
*Complete store administration and ensure compliance with policies and procedures
*Maintain outstanding store condition and visual merchandising standards
*Report on buying trends, customer needs, profits etc
*Propose innovative ideas to increase market share
*Conduct personnel performance appraisals to assess training needs and build career paths
*Deal with all issues that arise from staff or customers (complaints, grievances etc)
*Be a shining example of well behavior and high performance
*Additional store manager duties as needed
*Set goals for performance and deadlines in ways that comply with company’s plans and *vision and communicate them to subordinates
*Organize workflow and ensure that employees understand their duties or delegated tasks
*Monitor employee productivity and provide constructive feedback and coaching
*Receive complaints and resolve problems
*Maintain timekeeping and personnel records
*Pass on information from upper management to employees and vice versa
*Prepare and submit performance reports
*Decide on reward and promotion based on performance
*Hire and train new employees
*Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
*Completes store operational requirements by scheduling and assigning employees; following up on work results.
*Maintains store staff by recruiting, selecting, orienting, and training employees.
*Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
*Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
*Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
*Ensures availability of merchandise and services by approving contracts; maintaining inventories.
*Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
*Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
*Secures merchandise by implementing security systems and measures.
*Protects employees and customers by providing a safe and clean store environment.
*Maintains the stability and reputation of the store by complying with legal requirements.
*Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
*Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
*Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
*Contributes to team effort by accomplishing related results as needed.
*Proven successful experience as a retail manager
*Powerful leading skills and business orientation
*Customer management skills
*Strong organizational skills
*Good communication and interpersonal skills
*BS degree in Business Administration or relevant field
MODE OF APPLICATION:
Interested applicants should forward their CVs to HR: mgt.goldlinksincorporated @gmail.com or forward their names, qualifications, post applying for and phone number to the message box or forward it to the number displayed on this advert. Only the shortlisted candidates will be contacted for interview