Urgent Hiring: Customer Service Representative Needed in Yaba

Company Name

Beta Corp NG

Job Type

Full-Time

Responsibilities

- Welcome and attend to customers in a professional and courteous manner. - Respond to customer inquiries, requests, and complaints promptly and effectively. - Provide accurate information about products, services, and company policies. - Maintain proper records of customer interactions and transactions. - Follow up on customer requests to ensure timely resolution and satisfaction. - Work collaboratively with team members to deliver excellent customer service. - Contribute to a positive and customer-friendly environment.

Requirements & Skills

- Must reside in Yaba or its environs. - Excellent communication and interpersonal skills. - Good listening, problem-solving, and conflict resolution abilities. - Professional appearance and positive attitude toward customers. - Basic computer knowledge and ability to use digital tools. - Ability to work effectively both independently and as part of a team. - Previous customer service experience is an added advantage.

Minimum Qualification Requirements

- minimum of ssce, ond, nce, or equivalent qualification. - basic computer proficiency is required. - experience in customer service, front desk, or related roles is an added advantage.

Minimum Experience

2 years

- The successful candidate will serve as the first point of contact for customers, ensuring a positive and professional customer experience. - The role involves handling inquiries, resolving complaints, maintaining records, and supporting daily customer service operations. - This position is ideal for a friendly, confident, and customer-focused individual who enjoys interacting with people and solving problems. - This is an on-site role in Yaba, Lagos, and accommodation is not provided. - Salary for this position, with immediate employment available for qualified candidates.