JOB RESPONSIBILITIES AND DUTIES
*Handle inquiries from outside parties.
*Respond to inquiries by obtaining as much information as possible and finding solutions.
*Provide people with location of departments, offices, and employees within organization.
*Answer questions about company officials.
*Keep meticulous records.
*Answer phones and route calls.
*Provide information at a hotel concerning fitness rooms, laundry, check out time, and other need-to-know items.
*Help customer locate store merchandise.
*Answer questions about company policies such as refunds.
*Operate telephone switchboard.
*Take messages and schedule appointments.
*Pay invoices, work with balance sheets, and handle expense reports.
*Proofread and transcribe information.
*Perform data entry.
*Greet people and provide refreshments.
*Resolve customer complaints.
*File and maintain records management database.
*Scan documents into computers.
*Collect, sort, distribute and prepare mail, messages and courier deliveries.
*Take orders for merchandise.
*Take care of plants and maintain cleanliness of reception area.
*Process and prepare memos, correspondence, travel vouchers, or other documents.
*Process and prepare memos, correspondence, travel vouchers, or other documents
*Keep records and information
*Help colleagues and customers with routine administrative work
*Prepare and locate records and information that colleagues and customers need.
*Ensure that colleagues and customers follow proper procedures.
*Prepare routine office correspondence, reports, claims, bills, or orders.
*Collect and record data from customers, staff, and the public.
*Answer questions from customers and the public about products or services.
*File and maintain paper or electronic records and information.
*Correspondence clerks respond to inquiries from the public or customers. *They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or unsatisfactory services. *They also may review the organization’s records and type response letters for their supervisor’s signature.
*Court clerks organize and maintain court records.
*They prepare the calendar of cases, also known as a docket, and inform attorneys and witnesses about court appearances.
*Court clerks also put together materials for court and receive, file, and forward court documents.
*Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits.
*They answer applicants’ questions about programs and may refer them to other agencies for assistance.
*File clerks maintain electronic or paper records, enter and retrieve data, organize records, and file documents. *In organizations with electronic filing systems, file clerks scan and upload documents.
*Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk.
*They check guests in and out, assign rooms, and process payments.
*They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services.
*In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests or complaints.
*For example, when guests report a problem in their rooms, clerks must coordinate with maintenance staff to resolve the issue.
HOW TO APPLY
Interested applicants should forward their ,CVs name, qualifications, post applying for to the HR : cv. Bluesea @gmail.com OR their mobile number in the message box or mobile number stated on this advert. Not abiding to this advice will lead to total disqualification. Only short-listed applicants will be contacted