Lagos, Yaba, 20/11/2025
18 views
Customer Service Representative
Work Experience
2 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
20
Education
I hold a certificate in Social Media Marketing from Ensign College, I am currently working on a second certificate in Core Communication, and I am also pursuing a degree in Communication.
Still Studying
Yes
Skills
1. Excellent verbal and written communication skills
2. Strong active listening and interpersonal abilities
3. Proficient in social media management and digital communication tools
4. Ability to handle customer inquiries and resolve complaints professionally
5. Skilled in data entry, record keeping, and maintaining accurate customer information
6. Team-oriented with the ability to collaborate effectively
7. Adaptability to new systems and processes
8. Conflict resolution and problem-solving abilities
9. Empathy and patience when engaging with customers
Languages
no
Certifications
yes
Highest Qualification
Diploma
I am a dedicated Customer Care professional with strong communication and interpersonal skills. I hold a certificate in Social Media Marketing from Ensign College, I’m completing a second certificate in Core Communication, and I’m also pursuing a degree in Communication.
In my previous role as a Sales and Data Representative, I successfully managed customer records and improved accuracy by over 20%. I also handled customer inquiries with a 95% satisfaction rate, ensuring issues were resolved quickly and professionally.
I am skilled in active listening, problem-solving, and digital communication tools, which help me connect effectively with customers and maintain positive relationships. My goal is to contribute these abilities to enhance customer satisfaction and build loyalty for your organization.
₦100,000 - 125,000
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