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Lagos, Yaba, 20/11/2025
28 views
Customer Service Cv
Work Experience
2 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
20
Previous Work Experience
Bellaugo boutique
Customer service representative/sales rep
Mar 2021 - Apr 2023
Education
Education
ensign college – salt lake city, utah (online)
byu pathway certificate
social media certificate
associate degree in communications (in progress)
focus: public relations, customer relations, and professional communication skills.
Mushin senior high school – lagos, nigeria
senior secondary school certificate examination (ssce) – 2020
Still Studying
Yes
Skills
Main Skills and Abilities
1.Excellent verbal and written communication skills.
2. Strong interpersonal skills, with the ability to build rapport with customers.
3. Problem-solving and conflict resolution abilities.
4. Sales and product knowledge presentation.
5. Ability to manage multiple tasks efficiently in a fast-paced environment.
6. Proficient in handling customer inquiries and providing timely solutions.
7. Active listening and empathy to ensure customer satisfaction.
Languages
No, but i'm currently learning french
Certifications
Yes. I have relevant experience from my time working at Bella Ugo Boutique, where I assisted customers, handled inquiries, and ensured a positive shopping experience. I also have a background as a Customer Care Representative at Life Specialty Insurance and am currently studying Communications at Ensign College, which is strengthening my customer service, communication, and problem-solving skills.
Highest Qualification
Diploma
I have hands-on customer service experience from Bella Ugo Boutique, where I assisted walk-in customers, handled inquiries, managed sales transactions, and ensured every shopper left satisfied. I developed strong people skills by listening carefully to customer needs, recommending suitable products, and resolving concerns quickly.
Additionally, I worked as a Customer Care Representative at Life Specialty Insurance, where I handled phone and email inquiries, processed client requests, and maintained accurate customer records. This role taught me how to manage high volumes of inquiries while staying professional and empathetic.
Through these experiences, I have learned the importance of patience, clear communication, and creating positive customer experiences—skills I’m confident will add value to your team.
₦100,000 - 125,000
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