Live Chat Moderation
Conflict Resolution
Fast & Accurate Typing (60+ WPM)
Strong Written English
Community Engagement
Social Media & Forum Monitoring
Spam Detection
Team Collaboration
Confidentiality & Discretion
Languages
English
Certifications
ALX virtual assistant training and HNG internship
Highest Qualification
High School (S.S.C.E)
Clear, calm, and client-focused Chat Support Executive with strong communication skills and a passion for helping people. I handle inquiries with professionalism, empathy, and efficiency to ensure a smooth customer experience.