Enterprise
Promoted
Lagos, Surulere, 1 hour ago
572 views
Customer Representative Wanted
Company Name
Ridera
Job Type
Full-Time
Work Setup
Office
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating customers orders.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Requirements & Skills
SSCE, diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers, i.e spreadsheet and Microsoft packages etc.
Experience working with customer support.
Minimum Qualification Requirements
Ssce
Minimum Experience
2 years
Store address
Lagos State • Surulere
66 Enitan Street, Aguda, Surulere.
Open
• Mon - Sun, 00:30-23:00
Ridera is Searching for a smart individual with passion for Customer service duties and responsibilities which generally includes answering phone calls, responding to customer questions and complaints, processing orders, etc.
₦ 30,000 - 40,000
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