Enterprise
Promoted
Lagos, Surulere, 2 hours ago
596 views
Customer Care Representative
Company Name
Ridera Logistics
Job Type
Full-Time
Work Setup
Office
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating customers orders.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Requirements & Skills
Ssce, diploma, general education degree, bsc.Or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers, i.E spreadsheet and google suite etc.
Experience working with customer support.
Minimum Qualification Requirements
Ssce
.
Minimum Experience
1 year
We're Hiring!
Join our team as a Customer Service Representative! If you have a passion for helping others, excellent communication skills, and a dedication to providing top-notch service, we want to hear from you. Be a part of a dynamic and supportive environment where your contributions make a real difference. Apply now and help us continue to exceed our customers' expectations!
₦ 40,000 - 50,000
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