Lagos, Surulere, 04/03/2025
10 views
Customer Service Job
Work Experience
1 year
Job Type
Full-Time
Employment Status
Employed
Gender
Female
Marital Status
Single
Age
28
Previous Work Experience
CASHIGO INTERNATIONAL
customer service representative
Jun 2023 - Now
Education
Bachelor degree
Still Studying
No
Skills
Excellent communication and customer service skills
- proficient in crm software and microsoft office suite
- strong problem-solving and conflict resolution abilities
- fluent in english with clear writing and speaking skills
- certified customer service representative (ccsr)
- experience with helpdesk systems and data entry
Languages
English
yoruba
Certifications
Csrm
Highest Qualification
Degree
Dynamic and results-driven Customer Care Representative with 1+ years of experience delivering exceptional customer service, resolving complex issues, and consistently exceeding performance targets.)
*Work Experience:*
- *Customer Care Representative*, [Cashigo international company] (2023-2024)
- Managed 100+ customer calls daily, resolving 95% of issues on the first call.
- Improved customer satisfaction ratings by 25%
- Collaborated with teams to resolve complex customer complaints.
*Education:*
- *Bachelor's Degree in Animal and Environmental biology [Federal university,Oye Ekiti] (2017-2023)
*Skills:*
- Customer Service
- Conflict Resolution
- CRM Software
- Microsoft Office Suite
- Active Listening
- Time Management
- Empathy
*Certifications
- Certified Customer Service Representative (CCSR)
₦200,000 - 300,000
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