Abia, Osisioma Ngwa, 31/07/2025
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Customer Service CV
Work Experience
3 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
23
Previous Work Experience
Solass footwear LTD
Customer care representative
Jan 2021 - Aug 2023
Education
WAEC / SSCE
Samoon Academy, [aba/Abia state]
Year Completed: 2020
Still Studying
No
Skills
I have strong customer service skills, including clear communication, polite handling of inquiries, and problem-solving. I’m experienced in using WhatsApp, phone calls, and online platforms like Jiji to assist customers, manage listings, and ensure smooth transactions. I work well under minimal supervision and always stay organized and professional.
Languages
English
Certifications
Customer Service & Online Selling Training (In-person)
Trained by Sir Isreal on how to post ads, respond to customer chats, and manage online sales using platforms like Jiji and Facebook. (2022)
Social Media Marketing Basics
Learned how to use WhatsApp and Facebook to promote products and communicate with customers effectively. (2022)
Highest Qualification
High School (S.S.C.E)
References
Available upon request
I am a focused and reliable individual with real experience handling customers and selling online. From 2021 to 2023, I worked as a Customer Service Assistant at Solass Footwear LTD, where I responded to customer inquiries, managed orders, and helped maintain smooth communication between the business and its clients. I’ve also managed product listings and online sales for my personal business using platforms like Jiji, Facebook, and WhatsApp. I was trained by a professional (Sir Isreal) in customer service, ad posting, and sales communication. I learn fast, work well without supervision, and I’m confident that I can bring value to any team I join.
Below ₦50,000
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