Lagos, Ojo, 02/05
169 views
Customer Service Virtual Assistant Cv ( Remote)
Work Experience
4 years
Job Type
Full-Time
Employment Status
Self-Employed
Gender
Female
Marital Status
Single
Age
21
Previous Work Experience
Freelance
Customer Support & Marketing Assistant
Jan 2024 - Apr 2026
Freelance
Social Media and marketing assistance
Oct 2023 - May 2025
Freelance
Virtual Assistance
Apr 2021 - Apr 2023
Opay - Lagos Nigeria
Sales & Customer Engagement Ambassador
Feb 2021 - Now
Education
Lagos state university (lasu), ojo — lagos, nigeria
bachelor of laws (ll.B) — in view
ssce — ilasan junior and senior secondary school (2016 - 2022)
Still Studying
Yes
Skills
- Strong Communication Skills (Verbal, Written, and Digital)
- customer service & customer support (chat, email, phone).
- field sales & merchant acquisition.
- lead generation & customer onboarding.
- client relationship management (crm).
- negotiation & persuasion skills.
- problem solving & conflict resolution.
- target achievement & performance-driven work.
- administrative support & virtual assistance.
- data entry & record management.
- social media marketing & customer engagement.
-microsoft office suite (word, excel, powerpoint).
- google workspace (docs, sheets, gmail, drive)
- time management & multitasking
- strong written & verbal communication skills
- bilingual communication (english & yoruba)
- teamwork & independent work ability
- attention to detail
Languages
English — fluent
yoruba — native / fluent.
Certifications
1. Google digital garage (digital marketing basics)
2. Hubspot customer service certification.
3. Coursera customer support courses.
Highest Qualification
High School (S.S.C.E)
References
References available upon request.
Results-driven customer support and client engagement professional with experience in fintech, sales, and remote assistance roles. Skilled in delivering excellent customer experiences, resolving issues efficiently, and building strong client relationships across chat, phone, and in-person channels. Experienced as an OPay Ambassador with a strong record in customer acquisition, merchant onboarding, and meeting performance targets through strategic outreach and communication. Adept in customer support, marketing assistance, and administrative coordination in remote environments. Proficient in Microsoft Office and Google Workspace, with strong organization, attention to detail, and ability to work independently. Bilingual in English and Yoruba. Seeking remote roles in customer success, virtual assistance, and international support.
₦150,000 - 200,000
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