Ogun, Obafemi-Owode, 01/07
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Customer Service Representative
Work Experience
2 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
26
Previous Work Experience
Multichoice Nigeria
Customer Service Representative
Nov 2021 - Aug 2023
Education
Adekunle ajasin university, akungba akoko, ondo state, nigeria
Still Studying
No
Skills
• chat support
• call center operations
• problem solving
• conflict resolution
• communication skills
• active listening
• microsoft office suite
• time management
• team collaboration
• attention to detail
Languages
English & yoruba
Certifications
B.Sc. Biochemistry
Highest Qualification
Others
Results-driven Customer Service Professional with experience delivering exceptional customer support in a
fast-paced service environment. Possesses a B.Sc. in Biochemistry from Adekunle Ajasin University and a strong
background in handling customer inquiries, complaints, and service requests through voice, email, and chat
channels. Recognized for excellent communication skills, empathy, attention to detail, and the ability to build
positive customer relationships. Adept at problem-solving, conflict resolution, customer retention, and
maintaining high service standards. Fluent in English and Yoruba, with a passion for delivering outstanding
customer experiences and contributing to organizational growth within the fintech industry.
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