Benue, Makurdi, 17/07/2024
5 views
Customer Service CV
Work Experience
less than 1 year
Job Type
Temporary
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
24
Previous Work Experience
School of Money Microfinance Bank (SOMMFB)
Record Officer
Aug 2023 - Aug 2024
Education
Bachelor of science degree in adult education (political science)
Still Studying
No
Skills
Communication skills
- interpersonal skills
- organizational skills
- time management
- attention to detail
- problem-solving
- customer service
- data analysis
- record management
- adaptability
- strong work ethic
Languages
Tiv
english
hausa
nupe
Highest Qualification
Degree
Experience:
Record Officer, School of Money Microfinance Bank 2023-08
Key Responsibilities:
- Maintained accurate and up-to-date records of customer transactions, loans, and payments
- Managed and organized physical and digital files, ensuring easy access and retrieval
- Provided timely and accurate reports to management and stakeholders
- Collaborated with colleagues to resolve customer queries and issues
- Implemented process improvements to increase efficiency and reduce errors
- Developed strong relationships with customers, providing exceptional service and support
Achievements:
- Successfully managed a high volume of records with a high level of accuracy
- Improved process efficiency by [insert percentage or specific metric]
- Received positive feedback from customers and colleagues alike for exceptional service
₦50,000 - 75,000
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