*a. Pickup & delivery*
pick up and deliver clothes promptly. Maintain professional client interactions. Collect payments when required. Confirm via whatsapp/calls. Handle garments carefully.
*b. Laundry operations*
sort by color, fabric, and washing needs. Check pockets. Wash, dry, iron, and fold neatly. Package and tag items correctly.
*c. Quality control*
inspect for stains/damages before and after wash. Report issues immediately. Prevent mix-ups and maintain standards.
*d. Cleaning & workspace*
keep area clean and organized. Clean machines and baskets daily. Maintain water and detergent levels.
E. Bookkeeping/admin
record pickups, deliveries, customer details, and payments. Keep receipts. Submit daily summary and ledger.
F. Customer service*
respond respectfully. Notify when orders are ready. Escalate complaints to management.