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Lagos, Lekki, 01/09/2024
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Offline Customer Acquisition Executive (Lagos
Work Experience
3 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
33
Previous Work Experience
BAXI by Onafriq (Fintech company)
Customer Service Representative
Oct 2021 - Mar 2024
Education
Degree
Still Studying
Yes
Skills
Product knowledge
active listening
empathy
conflict resolution
adaptability
patience
digital literacy
communication
efficiency
Languages
English, yoruba, annang
Certifications
Leadership skills and team management
developing a customer care culture
introduction if data analysis
customer care skills abd telephone etiquette
2024 kelvin mitnick security awareness training
Highest Qualification
Degree
References
In view
Experience and reliable customer service officer with 3 years experience with extensive experience providing assistance in a busy call center setting, strong dedication to helping customers resolve issues and cultivating a positive image of the company.
Excel in bothe team environment and alone . Proven ability to listen attentively solve problems quickly and efficiently, follow up with a customer's unresolved complaints and create high quality professional relationships with callers or customers, fully committed to following company procedures and winner loyal customers.
₦150,000 - 200,000
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