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Lagos, Lagos Island (Eko), 31/05
43 views

Remote-Work From Home Job

+1
1
Work Experience
3 years
Job Type
Full-Time
Employment Status
Employed
Gender
Female
Marital Status
Single
Age
25

Previous Work Experience

Citygate
Admin/Customer support
Sep 2024 - Now
Education
Human Anatomy
Still Studying
No
Skills
* Excellent verbal and written communication skills * Strong customer relationship management and interpersonal skills * Active listening and empathy when handling customer concerns * Problem-solving and conflict resolution abilities * Ability to remain calm and professional under pressure * Time management and ability to handle multiple tasks efficiently * Basic computer proficiency (Microsoft Excel, Word, and internet tools) * Familiarity with call handling and customer support processes * Attention to detail and accuracy in record keeping * Ability to work independently and as part of a team * Adaptability and willingness to learn new systems and tools * Strong organizational and multitasking skills
Languages
I’m fluent in English, capable of understanding Yoruba and Ibibio and speak both.
Certifications
Certified human resource personnel
Highest Qualification
Degree
I have developed strong customer service and communication skills through my academic background and personal engagements. I completed a course in Human Resource Management, where I gained knowledge in effective communication, conflict resolution, and managing relationships—skills that are directly applicable to handling customer interactions professionally. In addition, I have experience tutoring students, which has strengthened my ability to listen actively, explain concepts clearly, and remain patient while addressing questions or concerns. This has helped me build empathy and adaptability when faced with different personalities. I am also skilled in using basic digital tools such as Microsoft Word and Excel, and I am comfortable learning new systems quickly. I am highly organized, detail-oriented, and able to manage multiple tasks efficiently. Overall, I bring a positive attitude, strong interpersonal skills, and a willingness to learn and grow in a customer service role.
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