Welcome and attend to customers professionally and politely
Assist customers in selecting suitable frames, lenses, and optical products
Recommend products based on customer needs, face shape, style, and budget
Promote and sell eyewear, accessories, and other optical products
Record customer details, prescriptions, and sales accurately
Schedule appointments and respond to customer inquiries
Keep the clinic/store clean, neat, and well-organized at all times
Arrange and display frames attractively and properly
Handle invoices, receipts, and payment records correctly
Follow up with customers when necessary to ensure satisfaction
Assist with social media posts, promotions, and customer engagement
Maintain professionalism, punctuality, and good appearance daily
Work closely with the optometrist and other team members
Show initiative during quiet periods by organizing products, cleaning, learning, or supporting business growth
Represent the EyeMAC Optics brand positively at all times