Diamond
1/2
Promoted
Lagos, Isolo, 1 hour ago
187 views
Social Media Customer Service
H267 COMPANY
Company Name
Other
Recruiting Type
Administrative, Office Support and Clerical
Industries
Other
Employment Type
Assessing applicants' knowledge, skills, and experience to best suit open positions, Attracting suitable candidates through databases, online employment forums, social media, Conducting interviews and sorting through applicants to fill open positions, Identifying future hiring needs and developing job descriptions and specifications, Promoting the company's reputation and attractiveness as a good employment opportunity, Other
Recruiter Responsibilities
Other
Entity Type
3 years
Work Experience
Store address
Lagos State • Oshodi
No 2 Abimbola Way Iyana Isolo, by aiye bus stop isolo Lagos Nigeria
Closed
• Mon - Sat, 08:00-17:00
You said: JOB DESCRIPTION OF A SOCIAL MEDIA CUSTOMER SERVICE16:24A Social Media Customer Service Representative (often called a Social Customer Care Specialist) is responsible for managing a company's public reputation and resolving customer inquiries across digital platforms like Facebook, Instagram, X (Twitter), LinkedIn, and TikTok.
Key Requirements & Skills: Brand Voice Adaptability whether it is professional, conversational, or casual.Exceptional communication skills ensuring messages are clear and free of typos.Emotional Intelligence: High empathy and patience to handle aggressive or frustrated users in a public space.Speed & Urgency for rapid digital responses.Must have Expertise on various Platforms such as threading on X or story replies on Instagram.
Payment is monthly with commission on target of 10,000.
₦ 70,000per service
NegotiableSafety tips
- Check Feedback to make sure the person is reliable
- Agree on the scope of work and remuneration
- Meet in person at a safe public place
