With a background rooted in both customer service excellence and strategic sales execution, I bring a unique blend of front-line leadership and revenue-driving expertise. My professional journey spans key roles as a Sales Representative and a Restaurant Manager—two positions that have sharpened my ability to communicate clearly, lead under pressure, and consistently exceed targets.
As a Sales Representative, I developed a strong acumen for building client relationships, understanding customer needs, and driving product growth through personalized service. I exceeded monthly sales goals by leveraging consultative selling techniques and maintaining a strong follow-up discipline, which helped grow customer loyalty and brand trust.
Transitioning into restaurant management, I embraced the fast-paced demands of hospitality while leading diverse teams and overseeing daily operations. I successfully implemented new service workflows that improved efficiency and reduced customer wait times by over 20%. I was also responsible for hiring, training, scheduling, and resolving both customer and staff issues—often balancing operational challenges with a people-first mindset.
Across both roles, my core strength lies in my ability to connect with people, solve problems on the spot, and drive performance through empathy, accountability, and persistence. Whether leading a team through a busy shift or closing a critical sale, I bring energy, professionalism, and a relentless focus on results.