Akwa Ibom, Ikot Ekpene, 27/06/2025
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Customer Service
Work Experience
5 years
Job Type
Full-Time
Employment Status
Self-Employed
Gender
Male
Marital Status
Married
Age
33
Previous Work Experience
Moniepoint Microfinance Bank
Business Relationship Manager
Feb 2022 - Feb 2025
XPress Cash Card
Customer Service Representative
Jan 2020 - Dec 2022
Education
Hnd, computer science
Still Studying
No
Skills
Excellent communication skills, acrive listening, problem solving, empathy & patience, multi-tasking, time management, conflict resolution, adaptability, te collaboration, effective use of crms, computer expert, web development
Languages
English
Certifications
Higher national diploma
Highest Qualification
HND
References
Moniepoint mfb, xpress cashcard
Store address
Akwa Ibom State • Ikot Ekpene
Ikot Ekpene
Closed
• Mon - Sat, 06:30-18:30
I am a highly motivated and empathetic individual with a strong passion for helping others and ensuring customer satisfaction. With excellent communication skills and a calm, professional demeanor, I excel at resolving customer issues efficiently and courteously. I have experience handling a wide range of customer inquiries via phone, email, and live chat, and I am comfortable using various CRM tools and support systems. My goal is to contribute to a team where I can apply my problem-solving abilities and attention to detail to enhance the overall customer experience.
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