Oversee daily restaurant operations to ensure smooth, efficient service from open to close
Recruit, train, schedule, and motivate front-of-house and kitchen staff
Monitor and manage budgets, labour costs, inventory, and food wastage
Uphold and enforce food safety, hygiene, and health & safety standards at all times
Handle customer feedback and resolve complaints professionally and promptly
Analyse sales data and KPIs to drive revenue growth and operational improvements
Manage supplier relationships, stock ordering, and equipment maintenance
Lead by example to foster a positive, team-oriented work culture