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Lagos, Ikeja, 5 hours ago
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Hotel Receptionist
Hotel Work Experience
1 year
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Age
25
Education
Minimum: ssce/waec
preferred: certificate or training in office administration, secretarial studies, or customer service
previous experience as a receptionist or front desk officer is an added advantage
Skills
Required Skills
Strong communication and interpersonal skills
Customer-friendly attitude and good phone etiquette
Ability to multitask and work under minimal supervision
Good organizational and time management skills
Basic computer skills (Word, Excel, email, WhatsApp Business)
Ability to maintain confidentiality
Attention to detail and neat presentation
Problem-solving ability and calmness under pressure
Languages
English and other related language
Highest Qualification
OND
A Receptionist is the first point of contact for visitors and customers. The role involves welcoming guests, answering calls, handling inquiries, and providing general administrative support to keep the office running smoothly. The ideal candidate must be friendly, organized, and able to communicate professionally.
Key Responsibilities
Front Desk Management
Welcome and attend to visitors in a polite and professional manner.
Answer phone calls, respond to messages, and direct inquiries to the appropriate departments.
Manage the reception area to ensure it is clean, organized, and presentable.
Customer Service
Provide accurate information about the company, services, or appointments.
Handle customer complaints or requests and forward them to management when necessary.
Safety tips
- Don't disclose your personal information
- Do your research before inviting anyone for an interview
- Don't open the links that aren't included in the candidate's CV
- Conduct the interview in a safe and secure office environment
