Lagos, Ikeja, 15 hours ago
9 views
Customer Care Representative
Company Name
apt immigration services
Job Type
Full-Time
Work Setup
Office
Application Deadline
n/a
Responsibilities
Answering customer questions about the company, products, or services, Resolving customer complaints, Directing customers to the correct department or supervisor , Taking orders or processing payments, Making changes to customers' accounts, Handling returns, Keeping records of customer interactions, Selling products and services.
Requirements & Skills
Active Listening skill
Empathy & Emotional Intelligence
Clear & Concise Messaging
Patience & De-escalation:
Minimum Qualification Requirements
Bachelors in Science
National Diploma
Higher National Diploma
Minimum Experience
1 year
We are seeking a patient, empathetic, and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the voice of our company, guiding customers through product inquiries, troubleshooting technical issues, and resolving complaints with clarity and efficiency. The ideal candidate is a natural problem-solver who can maintain a calm, professional demeanor under pressure and actively advocate for the customer's needs.
₦ 100,000 - 120,000
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