Lagos, Ikotun/Igando, 16/07
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Front Desk Officer
Company Name
Starlight Transformation Consult(STC)
Job Type
Full-Time
Work Setup
Office
Application Deadline
July 31, 2026
Responsibilities
1. Welcome and attend to visitors and clients professionally.
2.Respond promptly to telephone calls, WhatsApp messages, emails and social-media enquiries.
3. Explain STC’s services, fees and procedures accurately to prospective clients.
4.Record all enquiries and maintain organised client and prospect records.
5.Follow up with prospective clients and encourage them to enrol or proceed with STC’s services.
6. Schedule consultations, trial classes, appointments and tutoring sessions.
7.Coordinate communication between students, clients, tutors and management.
8.Confirm payments and forward payment records to management for verification.
9. Assist clients with completing registration forms and submitting required documents.
10.Promote STC’s services through approved WhatsApp statuses, social-media posts and other marketing channels.
11.Maintain the confidentiality of clients’ academic, financial and personal information.
Requirements & Skills
1.Minimum of OND, HND or BSc in any relevant discipline.
2.Preferably female, aged 20–30.
3.Must reside in Igando, Egan, Akesan or a nearby area.
4.Excellent spoken and written English.
Basic proficiency in Microsoft Word, Excel, email and Google Docs.
5.Ability to use WhatsApp Business and social-media platforms effectively.
6.Previous experience in customer service, marketing, sales or front desk administration is an advantage.
7.Must possess a valid means of identification and provide credible references.
8.Willingness to learn about STC’s educational, test-preparation and travel-consulting services.
Minimum Qualification Requirements
Ordinary National Diploma (OND), Higher National Diploma (HND) , Bsc in relevant field.
Minimum Experience
1 year
Starlight Transformation Consult is seeking a smart, organised and results-driven Front Desk Officer to serve as the first point of contact for visitors and clients. The successful candidate will attend to enquiries, explain STC’s services, maintain client records, schedule appointments, follow up with prospective clients and support the marketing and conversion of leads into paying clients.
The role requires excellent communication, customer-service, administrative and basic digital-marketing skills. The officer must be professional, reliable, attentive to detail and capable of representing STC positively at all times.
Compensation: ₦50,000 monthly base salary plus performance commission.
₦ 50,000 - 60,000
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