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Lagos, Ibeju, 1 day ago
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Technology Analyst
Company Name
MOG ATLANTIC LTD
Job Type
Full-Time
Work Setup
Office
Career Level
Junior
Responsibilities
- Assist with software testing, bug identification, and quality assurance activities.
- Support customer onboarding and user account setup.
- Provide first-line technical support to users via phone, email, and online platforms.
- Assist in preparing user guides, training materials, and documentation.
- Conduct data entry, validation, and data quality checks.
- Support software demonstrations and client training sessions.
- Monitor customer feedback and escalate issues when necessary.
- Assist with CRM updates, lead management, and customer follow-ups.
- Collaborate with internal teams to improve processes and user experience.
- Perform other technology and administrative duties as assigned.
Requirements & Skills
- Strong computer literacy and confidence using technology.
- Proficiency in Microsoft Office Suite and internet-based applications.
- Ability to learn new software platforms quickly.
- Excellent communication and interpersonal skills.
- Good analytical and problem-solving abilities.
- Attention to detail and commitment to accuracy.
- Ability to work independently and as part of a team.
- Familiarity with AI tools, cloud applications, or business software is an advantage.
- Strong organizational and time-management skills.
- Professional attitude and willingness to learn.
Minimum Qualification Requirements
- ond, diploma, nce, a-level, o'level,
or equivalent qualification.
- recent graduates and candidates with relevant certifications are encouraged to apply.
- candidates with strong practical technology skills may be considered regardless of academic background.
- national youth service corps (nysc) completion is not mandatory for this role.
- applicants must be based in lagos state or willing to relocate.
Minimum Experience
1 year
We are seeking multiple highly motivated and technology-savvy Technology Analysts to support our digital operations, software platforms, customer onboarding activities, and technology-driven business processes.
The successful candidate will work closely with various teams to support software implementation, user onboarding, technical support, data management, quality assurance, documentation, and customer success initiatives. This role offers an excellent opportunity to build practical experience in technology, business systems, and digital transformation.
The ideal candidates should posess strong computer skills, excellent communication abilities, attention to detail, and a willingness to learn and adapt in a fast-paced IT environment.
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