Oyo, Ibadan, 20/06/2025
5 views
Customer Relations Officer
Work Experience
3 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
26
Previous Work Experience
Great brand Nigeria limited
Customer service executive
Dec 2023 - May 2025
Valued alliance electronic
Supervisor
Aug 2020 - May 2021
Education
Bachelor of arts in theatre arts
Still Studying
No
Skills
Good communication skills
Listening skills
Ability to work under pressure
Languages
English
Yoruba
Hausa
Certifications
Alison training certificate in customer service skills
Highest Qualification
Degree
References
Great brand Nigeria limited
Valued alliance electronic
My Experience as a Customer Service Agent
Working as a customer service agent has been one of the most rewarding roles of my career. It has taught me that service goes far beyond solving problems it’s about understanding people, building trust, and representing a brand with excellence.
I’ve had the privilege of supporting customers across various platforms face-to-face, over the phone, and online and each interaction sharpened my communication, patience, and problem-solving abilities. Whether handling complaints, providing product information, or guiding a frustrated customer to a solution, I always strive to remain calm, listen actively, and respond with clarity and empathy.
In my previous roles, I helped reduce customer churn through timely follow-ups and maintained a track record of professionalism even under pressure. I take pride in making customers feel heard, respected, and confident in the service they receive. These are not just skills they’re values I carry into every team I join.
Being in customer service has made me more resilient, adaptable, and people-focused. It’s a field I respect deeply and one I’m proud to grow in.
₦150,000 - 200,000
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