Problem solving, attention of details, communication, empathy, customer service, negotiation
Languages
Hausa, igbo yoruba and english
Certifications
Yes
Highest Qualification
Degree
Resolving Customers issues and giving positive feedback. Responding to emails and calls promptly. Making of outbound and receiving inbound calls. Processing customers orders and updating them in CRM. Building and maintaining professional relationship with customers. Ensuring customer service satisfactories and providing professional service. Highlighting customers on different company products. Replying, posting and responding to customers on social media channels.