Experienced Remote Live Chat Support Customer Success Specialist

Work Experience

less than 1 year

Job Type

Full-Time

Employment Status

Unemployed

Gender

Female

Marital Status

Single

Age

Previous Work Experience

Shopify

Chat support

Sep 2025 - Dec 2025

Education

Bachelor of Science in Health Education (First Class Honours)

Still Studying

Skills

1. Multi-channel Live Chat Support & Ticket Management 2. E-commerce Platform Navigation (Shopify, CRM tools) 3. High-speed, accurate typing and real-time data logging. 4. Exceptional written English, grammar, and tone matching. 5. Empathy-driven customer resolution and active listening.

Languages

English (fluent or native)

Certifications

Customer Service Excellence & Digital Communication (Self-paced professional training) TRCN - Teacher's Registration Council of Nigeria.

Highest Qualification

Degree

References

Professional character and work references available immediately upon request.

Highly professional, disciplined, and first-class graduate Customer Success Specialist with a proven track record in managing high-volume remote live chat support. I excel at turning customer inquiries into positive brand experiences through rapid typing speeds, clear and empathetic written communication, and quick navigation of e-commerce/CRM platforms. Dedicated to maintaining strict compliance with your brand standards while keeping response times low. Ready to add value to your business immediately.

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