Abuja, Dutse-Alhaji, 1 day ago
1 views
Customer service representative
Work Experience
3 years
Job Type
Full-Time
Employment Status
Employed
Gender
Male
Marital Status
Single
Age
30
Education
Microbiology/biology
Still Studying
No
Skills
Ms office
Google work space
Teamwork
Fluency in English
Organisational skill
Leadership skills
Languages
English
Highest Qualification
HND
My name is Edmund Inyang a graduate of akanu Ibiam Federal Polytechnic Unwana with higher national diploma in Microbiology/Biology.
In my previous organisations, I've demonstrated my ability in resolving customer concerns as regards our organisation, the products and services we offer by;
• Listening carefully to client complaints and finding the main cause of the issue fast.
• Offering clear, working solutions that made unhappy customers happy again
• Handling tough phone calls and difficult messages with patience and a calm voice.
This skills helped my organisation reduce waiting time by 50% because issues were fixed within 24hours of complaints.
I also set up a clear guide that resolved recurrent issues, feedback system in order to know where to improve more.
₦200,000 - 300,000
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