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Abuja, Dei-Dei, 09/01/2025
26 views
Moniepoint Customer Service Officer
Job Type
Part-Time
Employment Status
Employed
Gender
Female
Marital Status
Single
Age
27
Previous Work Experience
C-STEMP
Administrative Assistant
Sep 2023 - Now
Excel Services Nigeria Limied
Customer Service Representative
Jan 2023 - Aug 2023
Sparkling Home Interior
Sales Personnel
Jan 2016 - Dec 2017
Ideaserve Engineering Limited
Office Assistant
Jan 2015 - Dec 2015
Education
Rivers State University of Science and Technology 2018- 2022
B.Sc. Plant Science and Biotechnology
Community Secondary School, Lueku 2008- 2014
WAEC
Community Primary School Nyokuru 2004-2008
First School Leaving Certificate
Still Studying
No
Skills
• Time management skills
• Problem-solving
• Communication skills
• Teamwork
• Organizational Skills
• Proficiency in Microsoft office suite (word, Power point, Outlook)
• Multitasking ability
Languages
Ogoni, English
Certifications
• NYSC discharge certificate
• B.Sc. Plant Science and Biotechnology Certificate
• West African Examination Council Certificate
• Customer relationship management in view
• Virtual Assistant in view
Highest Qualification
Degree
References
C-STEMP
lawrence.gabriel@cstemp.org
I am a versatile professional with extensive experience in administrative assistance, customer service, sales, and office support. My career reflects a consistent dedication to efficiency, adaptability, and delivering exceptional results. I have cultivated a diverse skill set that allows me to contribute effectively across multiple organizational functions.
As an administrative assistant, I have excelled in managing office operations, supporting executive teams, and ensuring seamless communication within organizations. I have successfully coordinated schedules, prepared reports, maintained records, and handled confidential information with discretion. My organizational skills and attention to detail enable me to manage multiple priorities efficiently, ensuring smooth day-to-day operations.
In customer service, I have prioritized building strong relationships by addressing inquiries, resolving complaints, and delivering personalized support. My empathetic approach and effective communication have fostered trust and loyalty among clients. I am skilled at collaborating with teams to provide solutions, consistently achieving high customer satisfaction ratings.
My sales experience highlights my ability to meet and exceed targets by understanding customer needs and offering tailored solutions. I have built lasting client relationships, leveraged market trends, and contributed to revenue growth with a proactive and results-oriented approach.
As an office assistant, I have ensured operational efficiency through tasks such as filing, data entry, and inventory management. My resourcefulness and reliability have enhanced productivity and streamlined processes, creating a positive work environment.
Across all these roles, my adaptability, communication skills, and technological proficiency have been central to my success. I am committed to continuous learning and fostering collaboration to drive organizational growth. My professional journey underscores my dedication to excellence and readiness to contribute meaningfully to any organization.
₦200,000 - 300,000
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