Abuja, Central Business District, 01/09/2025
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Customer Support Specialist (Remote | Virtual)
Job Type
Full-Time
Employment Status
Self-Employed
Gender
Female
Marital Status
Married
Age
30
Previous Work Experience
Freelancer Academy UK
Customer Support | Sales Representative
Oct 2024 - Now
BgConnect Africa
VIRTUAL CUSTOMER | SALES REPRESENTATIVE
Feb 2024 - Feb 2025
Education
Customer support (march 2025) alison
bachelor of science: geography and regional planning (2017), delta state university
Still Studying
No
Skills
Technical Skills
1. Customer Relationship Management (CRM) software
2. Microsoft Office Suite
3. Google Workspace
4. Data analysis and reporting
5. Social media management
Soft Skills
1. Excellent verbal and written communication skills
2. Empathetic and customer-centric approach
3. Strong problem-solving and conflict resolution skills
4. Ability to work under pressure and meet deadlines
5. Team player with excellent collaboration and interpersonal skills
6. Active listening skills
7. Conflict resolution and negotiation skills
8. Customer needs assessment and resolution skills
9. Time management and organization skills
Languages
English
Certifications
Yes
Highest Qualification
Degree
References
Available on request
Expert Customer Service Solutions
Get exceptional customer support that drives satisfaction, loyalty, and growth. With 5+ years of experience, I deliver:
- Personalized communication
- Proactive problem-solving
- Technical mastery
Proven results:
- 95% customer satisfaction rate
- 90% first-call resolution rate
- 30% increase in productivity
Ready to elevate your customer experience? Schedule a call today to explore how my expertise can transform your business.
₦300,000 - 500,000
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