Customer Support Intern

Handle customer complaints and resolve basic issues professionally. Maintain positive relationships with customers. Escalate complex customer issues to the appropriate team. Keep records of customer interactions and feedback. Follow up with customers to ensure their concerns are resolved. Maintain a professional and friendly approach when communicating with customers.

Good written and verbal communication skills. Basic computer and internet knowledge. Good problem-solving and interpersonal skills. Ability to communicate patiently and professionally. Strong attention to detail and willingness to learn. Ability to work independently in a remote environment. Good time-management and organizational skills.

Basic English language proficiency (ability to read, write, and communicate effectively). Basic computer and internet knowledge. Willingness to learn and participate in the internship training.