• time management & scheduling
• email management & professional correspondence
• calendar coordination (meetings, deadlines, reminders)
• document preparation & formatting
• file organization (digital & physical)
• data entry & record keeping
• basic bookkeeping & expense tracking
• meeting notes & minute-taking
• clear written communication
• professional phone & video call etiquette
• active listening
• tone awareness (formal vs casual)
• following instructions accurately
• drafting emails on behalf of a superior
microsoft office (word, excel, powerpoint)
• google workspace (docs, sheets, drive, calendar)
• email platforms (gmail, outlook)
• zoom, teams, google meet
• task tools (trello, asana, notion)
• basic spreadsheet skills
• cloud storage management
• online research