Lagos, Alimosho, 21 hours ago
82 views
Customer Service Representative
Work Experience
2 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
32
Previous Work Experience
Ganado Farms
Customer service representative
May 2022 - Jun 2024
Education
Bsc. Communication technology
Still Studying
No
Skills
Customer service excellence, time management, problem solving and decision making
Languages
English
Highest Qualification
Degree
A highly skilled Customer Service Representative with 3 years of experience delivering exceptional support in fast-paced environments. Proficient in handling customer inquiries, resolving complaints, and ensuring satisfaction through clear communication and problem-solving. Experienced with CRM systems like Zendesk and Salesforce, adept at managing multiple tasks while maintaining attention to detail and professionalism. Recognized for empathy, active listening, and a customer-first mindset, contributing to improved loyalty and retention. Skilled in de-escalation techniques, team collaboration, and consistently exceeding performance metrics.
₦150,000 - 200,000
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