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Ondo, Akure, 26/05
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Customer Service CV
Work Experience
more than 5 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
32
Previous Work Experience
Farenow Travels Ltd
Customer Service
Jan 2018 - Mar 2023
Education
BA. Mass Communications
Still Studying
No
Skills
- Customer Support • CRM Management • Retention Strategies • Conflict Resolution •
Problem-Solving
- Technical Support • Communication • Email Management • Multi-Channel Support •
Team Collaboration
- Tools:Zendesk • HubSpot • Blue seer• Google Workspace • Microsoft365 • Slack •
Power BI• CRM Systems
Languages
English, Urhobo, Yoruba
Certifications
BA
Highest Qualification
Degree
Store address
Delta State • Warri
30 Airport Road Warri
I'm a customer Service Specialist with proven success in managing over 2,000+ students at Axia Africa. Expert in customer communication, technical troubleshooting, CRM
management, relationship building, and retention strategy execution. Track record of resolving
high-volume customer inquiries, improving engagement, and supporting users through email,
calls, and virtual channels.
₦300,000 - 500,000
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