Lagos, Ajah, 11/03/2025
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Virtual Assistant/Customer Service Executive
Job Type
Full-Time
Employment Status
Self-Employed
Gender
Female
Marital Status
Married
Age
38
Previous Work Experience
Methodist Church Nigeria
Administrative Assistant and Accountant
Dec 2023 - Oct 2024
Ecobank Nigeria
Relationship Officer
May 2023 - Nov 2024
Prolific Cargo Resources
Customer Service Representative
Jan 2021 - Apr 2023
Polaris Bank
Customer Service Officer
Nov 2012 - Dec 2020
Education
University of lagos(b.Sc)
lagos state polythenic (ond)
excel college ejigbo(ssce)
Still Studying
No
Skills
Technical skills
microsoft suite
Excel
Google workspace
Email management
soft skills
professionalism and work ethic
adaptability and flexibility
customer centric approach
problem solving and critical thinking
organizational and time management skills
communication skills
teamwork and collaboration
social media support
Languages
English
yoruba
french basics
Certifications
Comptia+(niit)
customer service excellence (jobberman)
Anti-money laundering and customer verification training (allison)
Effective communication and business etiquette (polaris bank training school)
Highest Qualification
Degree
References
Available upon request
Professional Virtual Assistant & Customer Service Support
Are you feeling overwhelmed with emails, customer inquiries, or administrative tasks? Let me help! As a dedicated Virtual Assistant and Customer Service Professional, I provide reliable, efficient, and friendly support to keep your business running smoothly.
My Services Include, Customer Service Support – Handling inquiries via phone, email, and chat.
Email & Schedule Management – Organizing your inbox and setting up appointments.
WhatsApp Business & Social Media Support – Engaging with customers and responding to messages.
Order Processing & Follow-Ups – Managing Shopify and E-commerce store transactions.
Live Chat & Help Desk Support – Ensuring quick customer responses.
General Administrative Support – Data entry, file organization, and more.
I am flexible and Efficient.
₦200,000 - 300,000
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