Lagos, Ajah, 21/07/2025
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Remote Customer Service Representative
Work Experience
3 years
Job Type
Full-Time
Employment Status
Employed
Gender
Female
Marital Status
Single
Age
28
Previous Work Experience
Naira Network Nigeria
Customer Service Representative
Jul 2022 - Now
Education
B.Ed, adult and non-formal education
university of benin
Still Studying
No
Skills
Technical skills
1. Crm proficiency
2. Google workspace
3. Excellent communication and presentation skills
soft skill
1. Active listener
2. Attentive to details
3. Excellent in client relations and conflict management
4. Emphatic
5. Proactive
Languages
English
Certifications
Jobberman soft skill training -2023
alx virtual assistant course -2024
Highest Qualification
HND
Omena Adorer Ozah
Lagos, Nigeria ·
I've worked for 3 years remotely as a Customer Support Representative for a tech company that created a CRM for E-commerce business owners.
I managed inbound calls and escalated issues, replying to live chats via our social media platforms with a swift response time. Proficient in utilizing CRM softwares and communication tools to enhance efficiency and improve response times ensuring clients' satisfactions are met and building sustainable relationships.
I’m proactive,
a fast learner, have strong attention to detail, an active listener, a problem solver, an ability to multi-task, and empathic which I believe are key soft skills needed for this role.
I sincerely hope we have the opportunity to speak further so I can share more about myself and the unique strengths I would bring to this role.
₦200,000 - 300,000
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